Privacy policy.

Effective Date: [Insert Date]

At Ilmara Academy, we respect your privacy and are committed to protecting the personal information of our students, parents, and guardians. This Privacy Policy explains how we collect, use, store, and share your information when you engage with our private tuition services.

1. Information We Collect

We may collect the following types of personal information:

  • Student Information: Name, age, school year, academic subjects, and learning goals.

  • Parent/Guardian Information: Name, contact details (email, phone number, address), and payment details.

  • Usage Information: Records of tuition sessions, attendance, progress reports, and communications with tutors.

  • Technical Information (if online): IP address, login activity, and browser/device details.

2. How We Use Your Information

We use personal information for the following purposes:

  • To provide and manage tuition sessions (in-person or online).

  • To communicate with parents/guardians about scheduling, progress, and payments.

  • To tailor learning plans and track student progress.

  • To process payments and issue invoices.

  • To comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • With tutors employed or contracted by us, strictly for educational purposes.

  • With service providers (such as payment processors or online learning platforms) necessary to deliver our services.

  • If required by law, regulation, or legal proceedings.

4. Data Security

We take reasonable steps to protect your information against unauthorized access, alteration, or disclosure. These include:

  • Secure storage of records.

  • Restricted access to personal information.

  • Use of encrypted communication tools for online sessions where possible.

5. Data Retention

We retain personal information only for as long as necessary to provide our services or comply with legal obligations. After this period, data will be securely deleted.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or outdated information.

  • Request deletion of your data (subject to legal requirements).

  • Withdraw consent to certain uses of your information.

To exercise these rights, please contact us at [Your Contact Email/Phone].

7. Online Platforms & Third Parties

If tuition is delivered online, we may use third-party platforms (e.g., Zoom, Google Meet, Microsoft Teams). These providers have their own privacy policies, and we encourage you to review them.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated directly to parents/guardians.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Ilmara Academy
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Address: [Insert Business Address]